Senior Datacenter Delivery Strategist
Meta
**
Springfield, IL
Posted about 18 hours ago
**Summary:**
Meta is seeking experienced Area Delivery CM Directors to join our DataCenter Engineering & Construction Team (DEC). Our Data Centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative platforms and services are delivered. Building, operating and retrofitting Data Centers the "right" way is synonymous with ensuring high uptime, capacity availability and capital conservation. The Datacenter Engineering and Construction (DEC) team thinks from chip to chiller (or electrical substation), determining configurations and ensuring maximum efficiency of our compute infrastructure, and the DEC Delivery CM team is committed to continual optimization of the delivery process at each level. The DEC Delivery organization and its sub teams operate in a matrix team structure. The Area Delivery Construction Management Director will have the Area responsibility for New and Retrofit Construction project success, GC and trade partner relationships, team member recruitment and development, process optimization, and relationship management with key cross functional operational partners. The Area Delivery Construction Management Director will be accountable for a culture of collaboration, safety and quality unparalleled in the datacenter construction industry. The Area Delivery CM Director is responsible for $2-3B in annual capital improvements by managing a team of 6-9 direct reports, and 50 recursive reports, and leading a team of matrixed Safety, QAQC and Project Controls (Cost + Schedule) professionals within a Area.
**Required Skills:**
Senior Datacenter Delivery Strategist Responsibilities:
1. Report to Meta Global Delivery Director, and will work closely with the other Area Delivery CM Directors for consistency in execution, delivery, programmatic performance and change management.
2. Accountable for proactive risk mitigation, execution and delivery for all new build, retrofit and cable infrastructure projects at the Data Center Campuses within the Assigned Area.
3. Set the strategic vision for site teams within an Area and interface with a wide variety of internal and external teams to achieve program goals.
4. Ownership and accountability for Meta, Infra Data Centers and DEC values and ONETEAM culture of aligned partnership, teamwork and growth in an Area.
5. Efficiently delivering infrastructure by leveraging complex construction supply chains not optimized for our scale and constrained by the broader digital construction market while being org leaders to 10+ campuses in each Area.
6. Maintain consistent operational alignment with other Area teams for effective matrix performance within the DEC Delivery program.
7. Maintain consistent visibility across multiple teams and provide input on important initiatives that help the larger organization evolve to achieve it’s vision statements.
8. Independently identify and solve programmatic challenges associated with program scaling, Data Center design product evolutions, and evolving corporate strategies.
9. Coordinate multiple stakeholder requirements involved in the early turn over of phases within the program schedule.
10. Ensure a productive and mutually beneficial owner/vendor relationship with strategic vendors (General Contractors, Cabling Partners, Consultants, Trade Partners) and manage program level signal and development of a partner vendors portfolio of work. Set and maintain clear expectations for the partnership and how they optimize value for Meta and provide strategic feedback signal with input from internal stakeholders.
11. Manage, develop and recruit for (as needed) a core team of 3-5 full time FTE staff per campus. Contingent workforce staff planning and hiring is also a responsibility of this role.
12. As an Area Leader, you will be expected to lead both your direct reports and associated team members in the matrix organization to ensure a high functioning team.. Leading the Area’s Performance Management Process and ensuring that coaching and feedback is timely and pertinent.
13. This leader owns the strategic account relationship with our general contractor and telecom partners. These roles navigate complex commercial contractual and performance-based issues at the corporate level of the largest data center builders in the US, interacting with VP and C suites within those builders to secure and fully leverage scarce resources for our program.
14. Negotiate construction contracts and change orders directly with the contractors and vendors.
15. As an Organizational Leader, The Area CM Delivery Director would contribute to the organizational strategy that supports OKRs while embedding and reinforcing them with the Org.
16. Creates Strategy that utilizes or evolves our supply chain to best meet our OKRs.
17. Proactively monitor project delivery updates, adherence to KPI’s and financial status.
18. Role model/foster and encourage a high-performing, safety-focused culture across all teams, internal/external, involved in the program.
19. Build robust communication channels and cultivate relationships to influence the strategy of partner organizations.
20. Travel required to visit Data Center Sites, Team Meetings at various locations, and other travel necessary for the role. Travel expectations are roughly 50%.
**Minimum Qualifications:**
Minimum Qualifications:
21. Bachelor's degree in Construction Management, Engineering, Quantity Surveying or equivalent technical degree and/or 20+ years of experience in project planning and construction management
22. Experience with greenfield site development, ground-up and retrofit construction projects
23. Experience with the design and deployment of technical electrical and mechanical systems
24. Experience with a variety of construction contract delivery methods commonly used in the US and/or EMEA
25. Experience managing and developing direct employees, contractors, subcontractor and vendor relationships as well as experience working with standard practices in the design and construction industry
26. Experience working with local, state, domestic and international construction build codes and health & safety requirements
27. Experience in Primavera P6, MS Project, Word, Excel, and PowerPoint
**Preferred Qualifications:**
Preferred Qualifications:
28. Overall understanding of building systems including mechanical, electrical, data cabling, building management system, and fire protection in a datacenter environment
29. Experience in building and cultivating high performance organizations
30. Knowledge of CPM scheduling methodologies and familiarity with Primavera P6
31. Datacenter development and construction experience
32. Familiarity with retrofit projects in live data center or other mission critical buildings, including development of Methods of Procedure (MOPs)
33. Constructure Manager software experience including but not limited to Procure, ACC, Unifier
34. Success in matrixed organization structures
**Public Compensation:**
$265,000/year to $315,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
Delivery Truck Driver - CDL Class B
Ferguson Enterprises, LLC.
**
Louisville, KY
Posted about 18 hours ago
**Job Posting:**
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Would you like a truck driving career where you can **be home daily with no nights or weekends** ? Join our team today!
**The PERKS of working for Ferguson:**
+ Competitive compensation
+ Safe Driver incentive
+ Hourly bonus potential
+ Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
+ 401(K) Retirement Savings Plan with company match
+ Paid time off (vacation, sick, personal, holiday, and parental leave)
+ Employee Assistance Programs
+ Associate discounts
+ Community involvement opportunities
+ Opportunities for growth and advancement both professionally and financially
**Schedule: Monday-Friday 7am-4pm plus overtime as needed**
**Qualifications:**
+ Must hold a valid CDL Class B
+ Must be at least 21 years of age
+ Meet and maintain qualifications for CDL requirements
+ Follow all DOT standards and regulations
+ Possession of a DOT Medical Card or the ability to acquire a DOT Medical Card
+ Ability to lift items that weigh up to 50lbs
+ A background in warehouse operations and logistics, including shipping, receiving and delivery is a plus
+ Strong communicator with a customer-focused approach
+ Able to navigate and operate basic technology, including iPads
**Responsibilities:**
+ Deliver materials to the customer, which includes assistance with loading and unloading and ensuring delivery of ticket with material
+ Pick up customer returns, validating product match for credit requests
+ Perform daily pre-trip and post-trip inspections, fuel the truck as needed, and report any problems or issues to supervisor
+ Follow and implement all company safety policies and procedures
+ Assist warehouse personnel with pulling and preparing orders for shipment as needed, as well as receiving, verifying, staging and stocking incoming material
+ Ability to work overtime as needed
+ Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.
*Pre-employment drug and background screening required*
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
-
**Pay Range:**
-
$19.26 - $30.76
-
**_Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._**
-
This role is Bonus or Incentive Plan eligible.
-
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
-
_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
_Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._
Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)
Service Delivery Manager
SHI
**
Frankfort, KY
Posted about 18 hours ago
**About Us**
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive – in our offices or yours.**
**Job Summary**
The Service Delivery Manager (SDM) is an individual contributor role that supports our Expert Support customers in SHI Services/Managed Services. The SDM is responsible for the day-to-day management of service delivery, routine customer business reviews, and ensuring a high level of satisfaction for their assigned customers. The SDM will work collaboratively with the Managed Services team to support Customer retention goals, provide a high-quality experience for Customers and internal stakeholders, and continue to evolve and improve our service practices.
**Responsibilities:**
_Include, but not limited to:_
+ Oversee service delivery operations for assigned Customers, ensuring high-quality service and customer satisfaction through implementing and routinely refining policies, standards, and procedures.
+ Monitor ticket interactions to ensure all customer concerns are addressed and resolved to the customer's satisfaction.
+ Establish relationships with key customers and stakeholders, and resolve customer escalations effectively and in a timely manner.
+ Collaborate with internal departments to exceed customer expectations, using feedback to enhance service delivery processes.
+ Lead renewal discussions with customers and manage the renewal process through completion.
+ Ensure continuous improvement through analysis, reviews, automations, competence building, and suggesting organizational changes.
+ Provide advanced investigations and resolution of incidents, identify trends, and review tickets prior to escalation to Microsoft and/or high-level internal resources.
+ May conduct regular team meetings to discuss progress and coach the team on managing customer interactions for improved service relationships.
+ May assist in recruitment processes, maintaining the service documentation, and developing staff training plans to meet department goals.
+ Ensure compliance with all company policies and procedures, as well as legal and regulatory requirements.
**Behaviors and Competencies**
+ Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.
+ Customer Service: Can identify customer needs, propose suitable solutions, and handle more complex customer interactions.
+ Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
+ Time Management: Can generally use time effectively but may occasionally struggle with prioritizing tasks, meeting deadlines, or maintaining work-life balance.
+ Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
+ Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
+ Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
+ Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
+ Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
+ Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
+ Negotiation: Can identify opportunities for compromise, propose solutions, and take action to influence outcomes without explicit instructions.
+ Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
+ Consultative Sales: Can identify customer needs, propose suitable products or services, and take action to close sales without explicit instructions.
**Skill Level Requirements**
+ 2+ years working in a direct Customer support role - preferably in a global organization.
+ 1+ years of experience delivering Microsoft Services.
+ Bachelor's degree or equivalent knowledge and work experience.
+ 2+ years of experience working with incident and request management processes, including Service Level Agreements.
+ Ability to travel for all-hands events.
+ Demonstrated expertise in creating and delivering business reviews and presentations for customers, including analysis of key performance metrics, identification of growth opportunities, and clear communication of value propositions.
+ Intermediate technical knowledge and exceptional interpersonal skills.
+ A demonstrated strong understanding of Microsoft Services core concepts.
+ Exceptional written, verbal, and visual presentation skills.
+ Ability to work with key stakeholders and executives across the business and seamlessly deliver results.
+ A linear, logical thinking style with the ability to break down and solve difficult problems.
+ Ability to give and receive constructive criticism.
+ Excellent organizational skills and project/time management abilities.
+ Demonstrated ability to navigate challenging customer interactions with professionalism and empathy.
**Preferred Qualifications:**
+ Microsoft 365 Fundamentals, Azure Fundamentals certification, or any advanced Microsoft certification within 2 months of hire is required.
+ Current Microsoft 365 Fundamentals, Azure Fundamentals certification, or any advanced Microsoft certification is preferred.
The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $70,000 - $85,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Senior Datacenter Delivery Strategist
Meta
**
Frankfort, KY
Posted about 18 hours ago
**Summary:**
Meta is seeking experienced Area Delivery CM Directors to join our DataCenter Engineering & Construction Team (DEC). Our Data Centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative platforms and services are delivered. Building, operating and retrofitting Data Centers the "right" way is synonymous with ensuring high uptime, capacity availability and capital conservation. The Datacenter Engineering and Construction (DEC) team thinks from chip to chiller (or electrical substation), determining configurations and ensuring maximum efficiency of our compute infrastructure, and the DEC Delivery CM team is committed to continual optimization of the delivery process at each level. The DEC Delivery organization and its sub teams operate in a matrix team structure. The Area Delivery Construction Management Director will have the Area responsibility for New and Retrofit Construction project success, GC and trade partner relationships, team member recruitment and development, process optimization, and relationship management with key cross functional operational partners. The Area Delivery Construction Management Director will be accountable for a culture of collaboration, safety and quality unparalleled in the datacenter construction industry. The Area Delivery CM Director is responsible for $2-3B in annual capital improvements by managing a team of 6-9 direct reports, and 50 recursive reports, and leading a team of matrixed Safety, QAQC and Project Controls (Cost + Schedule) professionals within a Area.
**Required Skills:**
Senior Datacenter Delivery Strategist Responsibilities:
1. Report to Meta Global Delivery Director, and will work closely with the other Area Delivery CM Directors for consistency in execution, delivery, programmatic performance and change management.
2. Accountable for proactive risk mitigation, execution and delivery for all new build, retrofit and cable infrastructure projects at the Data Center Campuses within the Assigned Area.
3. Set the strategic vision for site teams within an Area and interface with a wide variety of internal and external teams to achieve program goals.
4. Ownership and accountability for Meta, Infra Data Centers and DEC values and ONETEAM culture of aligned partnership, teamwork and growth in an Area.
5. Efficiently delivering infrastructure by leveraging complex construction supply chains not optimized for our scale and constrained by the broader digital construction market while being org leaders to 10+ campuses in each Area.
6. Maintain consistent operational alignment with other Area teams for effective matrix performance within the DEC Delivery program.
7. Maintain consistent visibility across multiple teams and provide input on important initiatives that help the larger organization evolve to achieve it’s vision statements.
8. Independently identify and solve programmatic challenges associated with program scaling, Data Center design product evolutions, and evolving corporate strategies.
9. Coordinate multiple stakeholder requirements involved in the early turn over of phases within the program schedule.
10. Ensure a productive and mutually beneficial owner/vendor relationship with strategic vendors (General Contractors, Cabling Partners, Consultants, Trade Partners) and manage program level signal and development of a partner vendors portfolio of work. Set and maintain clear expectations for the partnership and how they optimize value for Meta and provide strategic feedback signal with input from internal stakeholders.
11. Manage, develop and recruit for (as needed) a core team of 3-5 full time FTE staff per campus. Contingent workforce staff planning and hiring is also a responsibility of this role.
12. As an Area Leader, you will be expected to lead both your direct reports and associated team members in the matrix organization to ensure a high functioning team.. Leading the Area’s Performance Management Process and ensuring that coaching and feedback is timely and pertinent.
13. This leader owns the strategic account relationship with our general contractor and telecom partners. These roles navigate complex commercial contractual and performance-based issues at the corporate level of the largest data center builders in the US, interacting with VP and C suites within those builders to secure and fully leverage scarce resources for our program.
14. Negotiate construction contracts and change orders directly with the contractors and vendors.
15. As an Organizational Leader, The Area CM Delivery Director would contribute to the organizational strategy that supports OKRs while embedding and reinforcing them with the Org.
16. Creates Strategy that utilizes or evolves our supply chain to best meet our OKRs.
17. Proactively monitor project delivery updates, adherence to KPI’s and financial status.
18. Role model/foster and encourage a high-performing, safety-focused culture across all teams, internal/external, involved in the program.
19. Build robust communication channels and cultivate relationships to influence the strategy of partner organizations.
20. Travel required to visit Data Center Sites, Team Meetings at various locations, and other travel necessary for the role. Travel expectations are roughly 50%.
**Minimum Qualifications:**
Minimum Qualifications:
21. Bachelor's degree in Construction Management, Engineering, Quantity Surveying or equivalent technical degree and/or 20+ years of experience in project planning and construction management
22. Experience with greenfield site development, ground-up and retrofit construction projects
23. Experience with the design and deployment of technical electrical and mechanical systems
24. Experience with a variety of construction contract delivery methods commonly used in the US and/or EMEA
25. Experience managing and developing direct employees, contractors, subcontractor and vendor relationships as well as experience working with standard practices in the design and construction industry
26. Experience working with local, state, domestic and international construction build codes and health & safety requirements
27. Experience in Primavera P6, MS Project, Word, Excel, and PowerPoint
**Preferred Qualifications:**
Preferred Qualifications:
28. Overall understanding of building systems including mechanical, electrical, data cabling, building management system, and fire protection in a datacenter environment
29. Experience in building and cultivating high performance organizations
30. Knowledge of CPM scheduling methodologies and familiarity with Primavera P6
31. Datacenter development and construction experience
32. Familiarity with retrofit projects in live data center or other mission critical buildings, including development of Methods of Procedure (MOPs)
33. Constructure Manager software experience including but not limited to Procure, ACC, Unifier
34. Success in matrixed organization structures
**Public Compensation:**
$265,000/year to $315,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
Delivery and Installation Specialist
Aaron's Inc
**
Rockford, IL
Posted about 18 hours ago
**Delivery Driver**
The salary range for this role is $18.00 to $18.75 per hour/annually.*
**Delivery Drivers Keep Aaron’s Moving**
This isn’t some tedious desk job. On our team, you’ll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you’ll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will be different, but you’ll connect with lots of good people in our community along the way.
**Your Career Starts Here**
With Aaron’s, being a Delivery Driver can be the first step on a great career journey. Here’s one possible path with us:
**Delivery Driver** **>** **Customer Accounts Advisor** **>** **Sales Manager** **>** **Customer Accounts Manager** **>** **General Manager**
**The Details**
**What You Need:**
• Solid communication skills
• Working knowledge of electronics
• Desire to help customers
**What You’ll Do:**
+ Load, secure and protect merchandise
+ Offload, install and demonstrate merchandise
+ Safely operate delivery vehicle
+ Assist in store when needed
**Additional Requirements:**
+ Age: 21 (18 in Canada)
+ HS diploma or equivalent preferred
+ Must meet DOT requirements for certification (U.S.)
+ Able to perform physical job including lifting up to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)
+ Able to work in all outdoor weather, including rain or summer sun
+ A valid driver’s license is required, but not a CDL
+ No overnight travel
**Aaron’s Total Rewards**
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
+ Paid time off, including vacation days, sick days, and holidays
+ Medical, dental and vision insurance
+ 401(k) plan with contribution matching
_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ _Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable._ _The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee_ _remains_ _in the Company's sole discretion unless and until paid and may be_ _modified_ _at the Company’s sole discretion, consistent with the law._
_**Benefits vary based on FT and PT employment status._
Software Product Delivery Leader
Deloitte
**
Louisville, KY
Posted about 18 hours ago
Overview:
As a Delivery Leader at Deloitte, you will own the delivery for multiple products across our portfolio, ensuring a cohesive strategy and seamless execution across various segments. Your extensive experience in program management and project leadership will be pivotal in driving strategic alignment, inspiring cross-functional teams, and delivering enterprise IT solutions that meet organizational goals. With a strong focus on operational excellence, customer-centric problem-solving, innovation and continuous improvement, you will guide teams to achieve peak performance and deliver high-quality outcomes on time and within budget. The ideal candidate will be a visionary leader and mentor, committed to driving success for Deloitte's clients and business investments.
Recruiting for this role ends on Sep 30, 2026.
Work you'll do:
+ Strategic Vision and Alignment: Lead large-scale implementations, develop and articulate vision and objectives, and ensure alignment with business strategies. Demonstrating strategic vision evolution through continuous learning.
+ Evangelism: Inspire product engineering teams, advocate for discovery and delivery practices, and educate the organization on product engineering models. Promote continuous improvement and spread knowledge through community sessions.
+ Craft Mastery and Objectives Realization: Drive complex programs, define and measure product engineering maturity, and achieve Objectives/KPIs. Ensure tools and reports are available to track progress. Conduct quality audits and engage hands-on with delivery and team growth. Learn and experiment with new techniques/tools like GenAI.
+ Capability Evolution and Development: Coach delivery managers to develop strong capabilities. Advise on discovery and delivery methodologies, share learnings through evangelism, and provide examples of people development.
+ Operational Excellence: Drive process optimization, quality and risk management, capacity planning, and resource utilization and drive operational excellence.
+ Customer-Centric Problem Solving: Focus on addressing critical customer issues and aligning teams with business objectives. Engage cross-functional teams to achieve peak outcomes through continuous learning and collaboration.
+ Expert Proficiency and Continuous Improvement: Identify inefficiencies, build problem-solving capabilities, and enhance the product engineering model to be lean and adaptable. Guide the organization to embrace lean principles and foster innovation.
+ Communication: Influence decision-making processes, ensure effective communication, and resolve conflicts. Foster close collaboration within the product community.
+ Delivery Risk Management: Establish risk management processes, identify and mitigate risks, and focus on early learning and fast feedback. Proactively solve problems and plan contingencies.
+ Organizational Engagement and Collaboration: Engage stakeholders at all levels, build collaborative relationships, and align teams with common goals.
The Team
US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary product development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. We develop and deploy cutting-edge go-to-market solutions that help Deloitte operate effectively and lead the market. Our reputation is built on a tradition of delivering excellence.
Qualifications
Required
+ Experience: 15+ years of experience in delivery management or project leadership, managing enterprise IT solutions across multiple teams and products.
+ Skills:
+ Strong skills in developing and implementing strategic plans to meet organizational and product goals.
+ Extensive knowledge of project management methodologies and tools, with a track record of delivering projects on time and within budget.
+ Effectively identifying and managing program risks to ensure successful delivery.
+ Excellent communication and interpersonal skills to engage and manage stakeholders.
+ Deep understanding of industry trends, market dynamics, and competitive landscape to drive business growth and innovation.
+ Personal Traits: Strong leadership capabilities with Product and Customer-centric mindset.
+ Ability to travel 0-10%, on average, based on the work you do and the customers you serve.
+ Limited immigration sponsorship may be available.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,600 to $255,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
EA_ExpHire
EA_ITS_ExpHire
PXE_JOBS
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Route Delivery Driver - CDL
Primo Brands
**
Mattoon, IL
Posted about 18 hours ago
Overview
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
The Route Service Delivery Driver’s primary responsibilities are to provide premium customer service to residential, commercial, and retail customers, accelerate growth through upselling, manage account information, and work safely. This role is highly interactive and requires the ability to safely operate a Commercial Motor Vehicle (CMV).
**Reporting Location:** Matoon, IL
**Compensation** : $61,160 per year
**Schedule:** Monday – Friday (Saturdays dependent on business needs)
**Start Time:** Between 6 am - 7 am until workload completed
**Benefits of working for Primo Brands:**
Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits
Responsibilities
**Skills Required:**
+ Safety Focus
+ Operate a commercial vehicle in a safe and responsible manner, follow defined safe work practices, and complete DOT required documentation on a daily basis
+ Adhere to our safety policies which include the prohibited use of electronic devices while driving and reporting any on-the-job incidents or changes in driving status
1. Service Orientation
+ Be courteous, outgoing and always maintain a professional image
+ Meet each customer’s individual preference by delivering the correct products to the right location during their scheduled day and timeframe
+ Maintain necessary delivery information on all accounts including cash and receipts
+ Find opportunities to maximize efficiencies and bring actionable solutions to leadership
+ Act as a team player by supporting the team with decisions and helping others when needed
+ Provide professional water dispenser cleaning services to customers while adhering to a strict quality process
+ Selling Skills
+ Adhere to pricing and promotion guidelines set forth by Primo Brands
+ Upsell additional products and services to existing customers and achieve monthly customer acquisition goals
Qualifications
**Requirements/Qualifications:**
+ High School Diploma, GED, or equivalent work experience
+ Ability to secure and/or maintain a CDL Class B with airbrake endorsement (for applicable CDL positions)
+ Primo Brands is a certified CDL provider and can assist you with obtaining your Class B CDL where available
+ Service-oriented with strong face-to-face sales skills
+ Ability to work independently, efficiently, and in different types of weather
+ Ability to effectively interact with customers in a variety of settings
+ Ability to lift and carry an average of 250+ units per day, each weighing up to 45 lbs., using product handling tools as appropriate, with or without a reasonable accommodation
+ Ability to climb in and out of a commercial vehicle on average 40-55 times per day
+ Ability to work an average 45-hour week or more, including variable start/end times
+ Ability to alternately sit, stand, push, pull and walk all day, with or without a reasonable accommodation
+ Must have the ability to obtain a DOT medical card for the purpose of working for Primo Brands
+ Must possess a clean driving record, which means: in the last 3 years, that you’ve only had 1 license, no driving-related suspension, revocation or cancellation, no disqualifying offenses, no more than 2 moving violations and no reckless driving incidents and in the last 3 years, no major driving offenses including DUI/DWI, refusal to test, leaving the scene, driving a commercial vehicle without a CDL, or at-fault fatal accident
+ Must be 21 years of age or older (DOT requirement)
Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Brands® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.
Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
Service Delivery Manager
SHI
**
Springfield, IL
Posted about 18 hours ago
**About Us**
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive – in our offices or yours.**
**Job Summary**
The Service Delivery Manager (SDM) is an individual contributor role that supports our Expert Support customers in SHI Services/Managed Services. The SDM is responsible for the day-to-day management of service delivery, routine customer business reviews, and ensuring a high level of satisfaction for their assigned customers. The SDM will work collaboratively with the Managed Services team to support Customer retention goals, provide a high-quality experience for Customers and internal stakeholders, and continue to evolve and improve our service practices.
**Responsibilities:**
_Include, but not limited to:_
+ Oversee service delivery operations for assigned Customers, ensuring high-quality service and customer satisfaction through implementing and routinely refining policies, standards, and procedures.
+ Monitor ticket interactions to ensure all customer concerns are addressed and resolved to the customer's satisfaction.
+ Establish relationships with key customers and stakeholders, and resolve customer escalations effectively and in a timely manner.
+ Collaborate with internal departments to exceed customer expectations, using feedback to enhance service delivery processes.
+ Lead renewal discussions with customers and manage the renewal process through completion.
+ Ensure continuous improvement through analysis, reviews, automations, competence building, and suggesting organizational changes.
+ Provide advanced investigations and resolution of incidents, identify trends, and review tickets prior to escalation to Microsoft and/or high-level internal resources.
+ May conduct regular team meetings to discuss progress and coach the team on managing customer interactions for improved service relationships.
+ May assist in recruitment processes, maintaining the service documentation, and developing staff training plans to meet department goals.
+ Ensure compliance with all company policies and procedures, as well as legal and regulatory requirements.
**Behaviors and Competencies**
+ Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.
+ Customer Service: Can identify customer needs, propose suitable solutions, and handle more complex customer interactions.
+ Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
+ Time Management: Can generally use time effectively but may occasionally struggle with prioritizing tasks, meeting deadlines, or maintaining work-life balance.
+ Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
+ Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
+ Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
+ Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
+ Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
+ Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
+ Negotiation: Can identify opportunities for compromise, propose solutions, and take action to influence outcomes without explicit instructions.
+ Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
+ Consultative Sales: Can identify customer needs, propose suitable products or services, and take action to close sales without explicit instructions.
**Skill Level Requirements**
+ 2+ years working in a direct Customer support role - preferably in a global organization.
+ 1+ years of experience delivering Microsoft Services.
+ Bachelor's degree or equivalent knowledge and work experience.
+ 2+ years of experience working with incident and request management processes, including Service Level Agreements.
+ Ability to travel for all-hands events.
+ Demonstrated expertise in creating and delivering business reviews and presentations for customers, including analysis of key performance metrics, identification of growth opportunities, and clear communication of value propositions.
+ Intermediate technical knowledge and exceptional interpersonal skills.
+ A demonstrated strong understanding of Microsoft Services core concepts.
+ Exceptional written, verbal, and visual presentation skills.
+ Ability to work with key stakeholders and executives across the business and seamlessly deliver results.
+ A linear, logical thinking style with the ability to break down and solve difficult problems.
+ Ability to give and receive constructive criticism.
+ Excellent organizational skills and project/time management abilities.
+ Demonstrated ability to navigate challenging customer interactions with professionalism and empathy.
**Preferred Qualifications:**
+ Microsoft 365 Fundamentals, Azure Fundamentals certification, or any advanced Microsoft certification within 2 months of hire is required.
+ Current Microsoft 365 Fundamentals, Azure Fundamentals certification, or any advanced Microsoft certification is preferred.
The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $70,000 - $85,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Principal Delivery Manager
BP Americas, Inc.
**
Chicago, IL
Posted about 18 hours ago
**Entity:**
Technology
**Job Family Group:**
IT&S Group
**Job Description:**
At bp, our goal is to deliver the future of mobility, energy, and services for our customers globally through new business models and service platforms. We already serve millions of customers at over 20,000 fuel sites and convenience stores around the world and a rapidly growing network of electric vehicle charging points.
The Technology team works with a set of global retail convenience businesses to support and develop a compelling portfolio of products to differentiate customer experiences and deliver breakthrough business value.
As Principal Delivery Manager US Mobility & Convenience, you will work closely with business partners to understand deeply the journeys our guests/customers experience. With this insight you will harness innovation, cloud, data, AI and modern retail platforms – to transform our digital footprint. You will be leading highly skilled cross-functional, global teams that are running and developing a technology portfolio of products and services that support retail operations for both company operated and 3rd party operated sites, from our fuel convenience stores through to our portfolio of truck stop sites.
Your technologies include in-house built solutions as well as the procurement and provisioning of modern 3rd-party systems, and associated vendor management. This is already a well-established portfolio that is continuously evolving in support of bp’s goal to provide outstanding mobility and convenience services to our customers. Alongside this evolution you will also be accountable for the operational health of the portfolio, embedding and developing through your teams appropriate site reliability engineering practices.
**You will work with**
Operations team across TA, Thorntons, ampm, and bp/Amoco in the US plus global tech teams across data engineering, retail back-office, network, and lab operations.
**What you will deliver**
+ **Technology delivery management:** Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp.
+ **Incorporate Agile frameworks** to align and track project progress, resolve dependencies, and ensure continuous delivery of value.
+ **Data-driven decision-making** : Monitor a product, platform, or service's health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users.
+ **Resource and vendor management:** Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality.
+ **Financial management:** Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services.
**What you will need to be successful (experience and qualifications)**
+ Significant experience working across **complex, globally dispersed businesses.** Preferably **convenience retail** or **fuel** background.
+ Significant experience with **Point of Sale (POS) retail back-office systems** , network support models, enterprise data platforms, and payment systems in the convenience/fuels industry.
+ Experience bringing together disparate teams and cultures to reset customer outcomes. Also experienced in setting up and running joint onshore and offshore teams.
+ Undergraduate Degree level or equivalent work experience. Masters and technology majors preferred.
+ Successful large-scale application of Agile, Lean, and project delivery methods.
+ Excellence in balancing strategic priorities with tactical execution, with solid attention to detail.
+ Outstanding communication and influence skills, with the ability to engage with a broad range of collaborators and prioritize demands.
+ Motivated by the challenges of solving complex problems and a passion for making things happen.
**How much do we pay (Base)?** **167,000.00 - 239,000.00** **USD** ***Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting. **
This position is eligible for US Benefits – Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits Core SPD (https://exploreyourbenefits.com/core-us-spd.html) Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits. Core SPD (https://exploreyourbenefits.com/core-us-spd.html)
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Core U.S. Benefits. Core SPD (https://exploreyourbenefits.com/core-us-spd.html)
**About bp!**
bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Travel Requirement**
Up to 25% travel should be expected with this role
**Relocation Assistance:**
This role is not eligible for relocation
**Remote Type:**
This position is a hybrid of office/remote working
**Skills:**
Agility core practices, Agility core practices, Building a Community of Practice, Business Acumen, Coaching, Collaboration, Communication, Conflict Management, Creating a high performing team, Creating and measuring impact, Creative Direction, Creativity and Innovation, Customer centric thinking, Customer Journey Mapping, Customer Value Proposition, Delivers an effortless customer experience, Design Direction - Delivery, Design Direction - Design, Design Direction - Experience, Design Direction - Strategic, Designing with AI, Design Thinking, Digital Ecosystems, Digital Fluency, Facilitation {+ 25 more}
**Legal Disclaimer:**
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Delivery and Installation Specialist
Aaron's Inc
**
Louisville, KY
Posted about 18 hours ago
**Delivery Driver**
The salary range for this role is $14.25 to $15.00 per hour/annually.*
**Delivery Drivers Keep Aaron’s Moving**
This isn’t some tedious desk job. On our team, you’ll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you’ll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will be different, but you’ll connect with lots of good people in our community along the way.
**Your Career Starts Here**
With Aaron’s, being a Delivery Driver can be the first step on a great career journey. Here’s one possible path with us:
**Delivery Driver** **>** **Customer Accounts Advisor** **>** **Sales Manager** **>** **Customer Accounts Manager** **>** **General Manager**
**The Details**
**What You Need:**
• Solid communication skills
• Working knowledge of electronics
• Desire to help customers
**What You’ll Do:**
+ Load, secure and protect merchandise
+ Offload, install and demonstrate merchandise
+ Safely operate delivery vehicle
+ Assist in store when needed
**Additional Requirements:**
+ Age: 21 (18 in Canada)
+ HS diploma or equivalent preferred
+ Must meet DOT requirements for certification (U.S.)
+ Able to perform physical job including lifting up to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)
+ Able to work in all outdoor weather, including rain or summer sun
+ A valid driver’s license is required, but not a CDL
+ No overnight travel
**Aaron’s Total Rewards**
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
+ Paid time off, including vacation days, sick days, and holidays
+ Medical, dental and vision insurance
+ 401(k) plan with contribution matching
_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ _Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable._ _The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee_ _remains_ _in the Company's sole discretion unless and until paid and may be_ _modified_ _at the Company’s sole discretion, consistent with the law._
_**Benefits vary based on FT and PT employment status._
Part Time - CDL Delivery Driver
Lowe's
**
Georgetown, KY
Posted about 18 hours ago
**Essential Functions:**
**Customer Service**
•Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
•Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
•Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
•Demonstrates sincere appreciation to customers
•Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
•Contacts customers regarding delivery or coordinates with the truck driver to call the customer
**In-stock**
•Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
•Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
•Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
•Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
**Clean and Safe Stores**
•Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
•Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes
•Unloads, installs, and tests appliances upon delivery
•Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
•Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
•Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
•Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
•Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
•Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
•Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
•In addition to the above responsibilities, this individual is held accountable for other duties as assigned
**Minimum Requirements:**
•Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.
or
•Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.
and
•Valid medical certificate or ability to obtain one upon employment
and
•Ability to pass MVR screen in accordance with company requirements.
and
•Ability to obtain sales related licensure or registration as may be required by law
•Ability to read, write, and perform basic arithmetic (addition, subtraction)
•Must be 21 years of age
•Ability to comply with DOT and CDL regulations
**Preferences:**
•1 Year Experience driving a semi-truck/trailer or certification from a driving school
•6 Months Experience performing in-home delivery or retail customer service
•3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle
_Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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