Customer Service Agent - TYS (Part-Time)
Southwest Airlines
**
Alcoa, TN
Posted 4 months ago
Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
• ** For external applicants only: Southwest Airlines will consider your interest for this position if you are currently a resident of the
State of Tennessee***
Pay & Benefits:
Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you’ll love: https://careers.southwestair.com/benefits
Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you’ll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You’ll be one of the first Southwest Employees our Customers meet, and you’ll help set the tone for a great trip. You’ll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA
Additional details
• This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
• New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.
• After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
• This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
• Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
• Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
• Provides friendly service to and maintains positive relationships with all internal and external Customers
• Works in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
• Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
• Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage
• Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner
• Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
• Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
• Completes forms and reports as required by the Company
• Writes irregularity and complaint reports as required
• Duties may vary due to the size and organization of the station
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
• Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
• Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations
• Ability to work well with others as part of a team, meet the public, and work under stressful situations
• Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
• Must be aware of hazardous situations and be able to handle emergencies as needed
• Must work under tight time constraints to accomplish quick turns of aircraft
• Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
• Must be able to perform all job functions within a limited space
• Must be able to effectively communicate verbally by telephone, face to face and on public address systems
• Must possess good written and oral skills
• Must be able to communicate information and instructions verbally or via radio equipment
Education
• No education requirement
Experience
• No experience requirement
Licensing/Certification
• Must be able to obtain a SIDA badge and meet all local airport requirements
• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
• Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces
• Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
• Must maintain the ability to wear prescribed uniforms
Other Qualifications
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work shift work and/or overtime
• Foreign language skills are desirable, but not required
• The pay amount doesn’t guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
• **Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$20.22
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/19/2026
Customer Service Agent - TYS (Part-Time)
Southwest Airlines
**
Alcoa, TN
Posted about 1 month ago
Department:
Ground Operations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
• ** For external applicants only: Southwest Airlines will consider your interest for this position if you are currently a resident of the
State of Tennessee***
Pay & Benefits:
Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you’ll love: https://careers.southwestair.com/benefits
Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you’ll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You’ll be one of the first Southwest Employees our Customers meet, and you’ll help set the tone for a great trip. You’ll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWithCSA
Additional details
• This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process.
• New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week.
• After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime.
• This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
• Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
• Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
• Provides friendly service to and maintains positive relationships with all internal and external Customers
• Works in a cooperative spirit to ensure the success of our Company
• Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
• Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
• Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage
• Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner
• Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
• Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
• Completes forms and reports as required by the Company
• Writes irregularity and complaint reports as required
• Duties may vary due to the size and organization of the station
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
• Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
• Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations
• Ability to work well with others as part of a team, meet the public, and work under stressful situations
• Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
• Must be aware of hazardous situations and be able to handle emergencies as needed
• Must work under tight time constraints to accomplish quick turns of aircraft
• Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
• Must be able to perform all job functions within a limited space
• Must be able to effectively communicate verbally by telephone, face to face and on public address systems
• Must possess good written and oral skills
• Must be able to communicate information and instructions verbally or via radio equipment
Education
• No education requirement
Experience
• No experience requirement
Licensing/Certification
• Must be able to obtain a SIDA badge and meet all local airport requirements
• May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
• Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces
• Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
• Must maintain the ability to wear prescribed uniforms
Other Qualifications
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work shift work and/or overtime
• Foreign language skills are desirable, but not required
• The pay amount doesn’t guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
• **Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Pay Rate:
$20.22
Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.
Job Posting End Date
01/19/2026
Supervisor Customer Service - MDW
Southwest Airlines Company
**
Chicago, IL
Posted 5 days ago
**Department:**
Ground Operations
**Our Company Promise**
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
**Job Description:**
***** For external applicants only:**
**(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Illinois or Indiana.**
**(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson**
**and not selected for the Supervisor Customer Service position at MDW within the last 12 months.*****
Pay & Benefits
Pay of $36.00 to $37.50 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:
+ Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
+ Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
+ Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
+ Competitive health insurance for you and your eligible dependents
+ Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
+ Explore more benefits you’ll love: https://careers.southwestair.com/benefits
Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southwest Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day.
Additional details
+ The Supervisor Customer Serviceworksassigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
+ U.S. citizenship or current authorization to work in the U.S.requiredand no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
+ Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
+ Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
+ Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
+ Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction
+ Respond to and resolve Customer questions, requests, or complaints
+ Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance
+ Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
+ Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding
+ Work with staff planning to build bids that are in line with department’s hourly goals.
+ Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
+ Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
+ May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
+ Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
+ Knowledge of applicable Collective Bargaining Agreements and their applications
+ Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
+ Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
+ Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
+ Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
+ Ability to apply general rules to specific problems to produce answers that make sense
+ Ability to recognize and address performance and safety concerns in a timely manner
+ Ability to ensure all equipment is maintained and available for the operation
Education
+ NA
Experience
+ Fully functioning, broad knowledge in:
+ Airlines Operation Management
+ Customer Service
Licensing/Certification
+ Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
+ Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program
+ May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
Physical Abilities
+ Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
+ Ability to communicate and interact with others in the English language to meet the demands of the job
+ Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
+ Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
+ Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
+ Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions.
+ Ability to perform assigned duties in outdoor and inclement weather conditions
Other Qualifications
+ Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
+ Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
+ Must be at least 18 years of age
+ Must be able to comply with Company attendance standards as described in established guidelines
*Pay amount doesn’t guarantee employment for any particular period.
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
**_Southwest Airlines is an Equal Opportunity Employer._**
Please print/save this job description because it won't be available after you apply.
Customer Service Agent - SDF
Southwest Airlines Company
**
Louisville, KY
Posted 8 days ago
**Department:**
Ground Operations
**Our Company Promise**
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
**Job Description:**
***** For external applicants only:**
**(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Kentucky or Indiana.**
**(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson**
**and not selected for the Customer Service Agent position at SDF within the last 12 months.*****
Pay & Benefits:
Pay of $20.22 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
Benefits you’ll love:
+ Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
+ Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
+ Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
+ Competitive health insurance for you and your eligible dependents
+ Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
+ Explore more benefits you’ll love: https://careers.southwestair.com/benefits
Want to be the friendly face that welcomes Customers to Southwest? As a Customer Service Agent at Southwest, you’ll work at the ticket counter, gate area, and baggage service office to help Customers check in, answer questions, and make sure their travel goes smoothly. You’ll be one of the first Southwest Employees our Customers meet, and you’ll help set the tone for a great trip. You’ll also be there to support Customers when travel plans change, offering help and care during delays or disruptions. In this fast-moving role, your friendly attitude, teamwork, and patience make a big difference every day. See what a day as a Customer Service Agent looks like: swa.is/DayWith CS A
Additional details
+ This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the International Association of Machinists and Aerospace Workers (IAM) labor union.
+ Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when **mandatory overtime** isrequiredto support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
+ U.S. citizenship or current authorization to work in the U.S.requiredand no current or future work authorization sponsorship available.
+ Learn more about becoming a Customer Service Agent and check out the FAQs: careers.southwestair.com/customer-service-agents
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
+ Provides friendly service to and maintains positive relationships with all internal and external Customers
+ Works in a cooperative spirit to ensure the success of our Company
+ Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs
+ Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems
+ Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage
+ Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed. Handles transactions required to board the aircraft in a timely and efficient manner
+ Deals with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage. Resolves such problems quickly and within guidelines established by the Company
+ Provides current and accurate fare, schedule, reservations, flight arrival/departure information and answers all general inquiries from Customers and other visitors to the airport terminal
+ Completes forms and reports as required by the Company
+ Writes irregularity and complaint reports as required
+ Duties may vary due to the size and organization of the station
+ Must be able to meet any physical ability requirements listed on this description
+ May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
+ Ability to type and/or use a computer keyboard with sufficient speed to meet demands of the job
+ Able to read documents, follow instructions, learn and understand ticketing procedures, rules and regulations
+ Ability to work well with others as part of a team, meet the public, and work under stressful situations
+ Must be able to satisfactorily complete Customer Service Agent training program with an 80% or greater average and an evaluation period
+ Must be aware of hazardous situations and be able to handle emergencies as needed
+ Must work under tight time constraints to accomplish quick turns of aircraft
+ Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement
+ Must be able to perform all job functions within a limited space
+ Must be able to effectively communicate verbally by telephone, face to face and on public address systems
+ Must possess good written and oral skills
+ Must be able to communicate information and instructions verbally or via radio equipment
Education
+ No education requirement
Experience
+ No experience requirement
Licensing/Certification
+ Must be able to obtain a SIDA badge and meet all local airport requirements
+ May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
Physical Abilities
+ Must be able to lift and/or move items up to 70 pounds on a regular basis and repetitively lift and/or move weights of 40 to 50 pounds onto raised surfaces
+ Must be able to climb, bend, kneel and stand on a frequent basis and for extended periods
+ Must maintain the ability to wear prescribed uniforms
Other Qualifications
+ Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
+ Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
+ Must be at least 18 years of age
+ Must be able to comply with Company attendance standards as described in established guidelines
+ Ability to work shift work and/or overtime
+ Foreign language skills are desirable, but not required
*The pay amount doesn’t guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
**Pay Rate:**
$20.22
**_Southwest Airlines is an Equal Opportunity Employer._**
Please print/save this job description because it won't be available after you apply.